Cigna Healthcare Provider Credentialing & Enrollment
Quick Answer
For Cigna medical network credentialing, begin by calling Cigna Provider Services at 1-800-882-4462 and choose the credentialing option. Behavioral health applicants should check Evernorth’s network instructions for their provider type and market.
Verified Requirements
- The medical pre-application call establishes whether you meet the basic guidelines to apply. Cigna then explains how to submit the application packet. See Cigna’s credentialing instructions.
- Evernorth publishes separate pathways for individual clinicians, clinics and facilities, with exceptions by state or practice arrangement. See Evernorth’s behavioral health enrollment instructions.
What Varies
Cigna lists a typical medical credentialing review of 45 to 60 days after it receives the application packet, with possible delays. Use the written participation effective date to plan in-network billing.
Common Enrollment Problems
Use the pathway for the service you intend to bill. An Evernorth clinic should follow the clinic instructions even if an individual provider portal account already exists.
What ProEnrollment Handles
We can help organize the medical packet or Evernorth request, review the required documents and track the payer’s decision.
Related
Behavioral health credentialing services · Commercial network enrollment services
Next Step
Request a credentialing consultation for help choosing the right Cigna or Evernorth application or following up on a pending request.