Client Feedback & Reviews
What Do Clients Say About ProEnrollment?
ProEnrollment holds a 4.9-star average across 124 reviews from healthcare providers nationwide, praised for first-time approvals, proactive weekly updates, and named-specialist accountability.
Verified Client Outcomes
Our clients consistently highlight three things: applications approved on the first submission, always knowing where their credentialing stands, and working with a specific specialist rather than a ticket queue. Read the detailed case studies for quantified results.
Three themes recur across client feedback. First, first-time approvals — providers who previously experienced repeated deficiency cycles report applications clearing on the first submission, which they attribute to the pre-submission audit rather than luck. Second, knowing where things stand — weekly documented updates replace the silence most providers describe from prior credentialing experiences. Third, a named specialist — clients reach the same person who knows their file rather than a rotating queue.
Documented Outcomes, Not Just Ratings
We publish case studies with real numbers rather than relying on star ratings alone: a multi-specialty group of 50+ providers across 10 locations reaching market 55% faster; a behavioral health practice opening 3 payer panels in 58 days; a contract renegotiation producing a 28% reimbursement lift. Each documents the starting situation, what was done, and the measured result. Read the full case studies.
How We Handle Criticism
Not every engagement is flawless, and payer timelines sometimes run longer than anyone wants. Where feedback identifies something we controlled — a slow response, an unclear update — we correct the process rather than explain it away. Where the delay sits with the payer, we say so plainly rather than implying more control than we have. Providers evaluating any credentialing vendor should ask for the published first-time approval rate and follow-up cadence in writing, and should be skeptical of any company guaranteeing payer approval or specific effective dates.
Share Your Experience
Current and former clients are welcome to share feedback directly at info@proenrollment.com or (945) 307-6616, or publicly through our Google Business Profile. Considering working with us? Review documented client results | see how we compare to alternatives | schedule a free consultation.